SendPoint™

SendPoint is an advanced AI-powered customer engagement and communication product. It is a multi-channel communication platform, equipped with many innovative features, digital engagement, customer segmentation, advanced analytical and automation capabilities.

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What does SendPoint Do?

Personalized Customer Engagement

Revolutionize customer interactions by personalizing content, language, and delivery times across preferred channels.

Campaign Channel Expansion

Expand the scope of customer campaigns with a variety of channels and customizable templates.

Centralized Content Management

Centralize the management of content, customer contacts, and preferences across all consuming ecosystems.

Meta Integration

Integrate the customer base with Meta business
Seamlessly integrate the customer base with Meta business and cross-integrate business strategies with Meta’s features.

Channel Performance Monitoring

Monitor channel performance and track customer preferences to enhance
notification reach and effectiveness.

Solution Benefits

Channel Performance Monitoring & Optimization: Monitor notification channel performance & optimize efforts towards channels achieving, highest reach.

Customer Engagement Tracking: Track customer preferences for notification channels & timings, along with notification open rates & delivery metrics.

Centralized Notification Content Management: Manage all notification content in one centralized location for all consuming systems.

Event-Driven Notifications: Decouple notifications from sender systems and control the triggers for each notification.

Enhanced Customer Experience: Track customer preferences for notification channels and timings, along with notification open rates and delivery metrics.

Increased Notification Reach: Expand notification reach by supporting multiple channels.