ConvoAI

Telco-Trained AI-designed Agent for Engagement, Efficiency, and Growth

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Product Overview

ConvoAI is an AI-driven support agent built for telecom operators to handle massive query volumes with speed, accuracy, and consistency. Available across voice and digital channels and fluent in multiple languages, it delivers instant, personalized support that enhances customer satisfaction, lowers operational costs, and creates opportunities for upselling and growth.

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    {"items":[{"title":"Lower Cost-to-Serve","text":"Reduce call center volumes and agent workload while maintaining high service levels.","image_id":4210,"image_url":"https:\/\/leading-point.online\/wp-content\/uploads\/2025\/08\/Lower-Cost-to-Serve-1.svg"},{"title":"Faster Resolutions","text":"Provide subscribers with instant answers, minimizing wait times and frustration.","image_id":4185,"image_url":"https:\/\/leading-point.online\/wp-content\/uploads\/2025\/08\/Enhanced-Data-Collection.svg"},{"title":"Higher Customer Satisfaction","text":"Offer 24\/7, multilingual, multi-channel support tailored to subscriber needs.","image_id":4230,"image_url":"https:\/\/leading-point.online\/wp-content\/uploads\/2025\/08\/Higher-Customer-Satisfaction-1.svg"},{"title":"Revenue Growth","text":"Capture and qualify sales leads in real time, turning support into a new revenue stream.","image_id":4199,"image_url":"https:\/\/leading-point.online\/wp-content\/uploads\/2025\/06\/Expanded-Market-Reach.svg"}],"title":"Solution Benefits"}  

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